Browse Single Business Courses

You will examine, understand, and practice a variety of different listening styles, and also practice active listening and how to give and receive feedback effectively.

Do you have the right skills employers are looking for? Technical skills alone are not enough to meet employers' expectations for productivity and performance. In a recent survey, employers ranked professionalism, teamwork, critical thinking, and verbal communication as the most important skills in the workplace. This certificate will prepare you to be successful at work by building the core set of skills employers value most. By learning to communicate effectively, think critically, collaborate well with others, and demonstrate personal accountability, you will have the skills to succeed.

The participant will have the opportunity to become comfortable with a process for evaluation that will contribute to positive relationships and performance outcomes.

FastTrac Growth Venture gives you an environment in which to step back and look at your whole business. Maybe you'd like to shore up your financials. Improve operational efficiency. Or explore emerging markets. FastTrac Growth Venture provides the expertise and structure necessary to help you achieve your business goals.

Have you ever felt overwhelmed by your to-do list? Interruptions keeping you from getting things done? In this course, participants will gain knowledge in how to separate the urgent from not urgent and the important from not important, while establishing good organizational skills.

If you are not reviewing your website statistics, then you are missing several key opportunities to profit from your website traffic. This certificate, created for non-technical users, will take you through all the key techniques and how to use website analytics using the world-standard Google Analytics, a free online tool.

This program provides an introduction to eMarketing, including improving email promotions, analyzing your website traffic, doing search engine optimization, and how to successfully employ online advertising. It is relevant for any type of organization, including businesses, companies, non-profits, and government agencies.

Participants will have the opportunity to learn about the responsibilities of the supervisor's position and the skills required to be successful in that role.

ITIL provides a systematic approach for IT service management using ITIL's best practices and components for delivering IT services to customers. This course is outlined to teach ITIL's Foundational principles and dimensions for managing the many services various IT organizations deliver. ITIL Foundation is a global standard for IT service management. It provides IT leaders, practitioners, and support staff with a practical understanding of the key concepts of ITIL. This course prepares the student to take the ITIL 4 Foundation certification exam. Familiarity with information technology terminology and/or IT related work experience is recommended.

Learn strategies to introduce change into the workplace, while also learning what roles and responsibilities you have in leading a change effort.

Upon completion, participants will be able to define the difference between a group and a team, explore the behaviors of members of dynamic teams, identify elements of team effectiveness, and describe a process for developing a team mission statement and ground rules.

In this intensive 40 hour course, students continue their studies in the Lean Six Sigma DMAIC methodology with a primary focus on process mapping, lean tools and methods. Upon completion, students will earn their Lean Six Sigma Green Belt certification.

Workplace decision making can be both challenging and rewarding. Although supervisors have the authority to make decisions on behalf of direct reports, most will find more support for decisions (and more cooperation when it comes time to implement those decisions) if stakeholders are involved in the process.

Video marketing is a hot trend. Shoppers who viewed product videos were 144% more likely to add the product to their cart. Video with good SEO has a 53% higher chance of showing up towards the top of google searches. A strong video tells a story and connects people, and leads to an emotion 'trigger' that plain text cannot do.

Ever wonder what you can do to get yourself and others to accomplish what needs to be done? Join us for some tips on employee motivation - and find out how to get more accomplished!

The ability to organize successful projects is an important skill at all levels of an organization. Learn the basic principles of project management, including how to organize a project, how to manage it through to successful completion and how to evaluate results. Through discussion and practice, you will learn how to avoid common pitfalls and gain valuable tools for organizing successful projects.

Who has time to plan? This course will help participants discover the benefits of planning, as well as help them identify various types of planning tools.

Businesses and hobbyists are turning to podcasting to grow their brand and connect with customers. This step-by-step class will take you from start to finish and cover the required elements needed to get your show online. Come to class with your idea and end with your show online for all to hear.

It is not often that we can work isolated from others. Participants explore the need to collaborate and to form partnerships that enhance their productivity and work environment.

Learn to speak confidently to groups. Whether speaking to groups, making presentations to management, or working with customers, you have a short period of time to get your message across. Learn how to make a positive impression and deliver your message with power and professionalism.