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What would your organization be like if no one ever asked, Whose fault is it? What if we could let go of the blame game and view accountability as a method for achieving increased personal and team effectiveness? Accountability is much more than a paper trail. It is an ongoing chance to gain focus, accomplish more, streamline work processes, and create greater team effectiveness.

The conference will be held at Brookland Banquet and Conference Center located at 1066 Sunset Blvd. West Columbia, SC 29169. This empowering one-day conference is for everyone who works in an administrative role. Gain essential skills and information to increase your productivity, take on new challenges, and reach your highest potential. Register early at $269. After March 18, the registration is $299. Registration includes all educational sessions, a continental breakfast and luncheon.

Learn systematic models to understand the root of a problem, how to solve a problem, and how to prevent future problems.

This course teaches the most important principles and practices related to project management through a combination of classroom lectures, group discussions, and hands-on exercises. Students will be taught how to develop project management artifacts using the various project management knowledge are processes. The course content is consistent with the latest edition of A Guide to the Project Management Body of Knowledge(PMBOK® Guide) and other standards and guides from the Project Management Institute (PMI). The course will prepare you for the Certified Associate in Project Management certification (CAPM) using the CAPM Exam Prep Study Guide by RMC Publications. Included with the course is a one-year subscription to RMC Exam Simulation of over 1500 exam questions to prepare to take the CAPM exam. The course is taught using PMI CAPM Exam Content Outline to ensure students understand PMI exam knowledge objectives for passing the CAPM exam.

Every successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance. Then find out what you need to know about cash. Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success. Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed. An understandin

Customer service is essential for all businesses and organizations. With the increase of technology, human interaction with customers is critical in retaining customers, sesrving your audience, or turning inquiries into sales. Increase your skill set and improve your career. Take away extraordinary techniques unique to this class.

n today's business environment, there is a need for good project management. Project management provides visibility of project health to the business and the customer. Through continuous monitoring, early detection of variations to plan, schedule, and budget can be communicated to stakeholders for quick resolution, including project cancelation. Project management is one of the fastest paths to promotion by increasing your network through greater exposure. First, gain the skills, tools and templates to confidently develop and maintain a project. An overview of salaries, certification costs, education and experience requirements are provided. Then acquire a well-rounded knowledge of the five Project Management Processes relating to the Project Management Body of Knowledge Guide. This basic information will assist you in learning the beginnings of Project Management, whether you are interested in project management, in a project management field, or in any line of work.

A comprehensive preparation with techniques you can put to use on Monday morning. Take back a workable conflict management model, along with practical strategies. Work with a pro to improve your negotiation skills so others and you end up with what you want. Use personality profiles for better work performance.

Learn methods of distinguishing coaching from counseling and how to provide positive feedback for improvement.

Conflict is not intrinsically destructive, but it can become so if left to escalate. Leaders must use conflict to their advantage while keeping it from being destructive. Learn about resolution styles and conflict resolution tactics.

Describe the characteristics of a leader; differentiate between leadership and management; develop a vision; use tactics that enable followers to work to achieve the vision; list ways that leaders lead by example; encourage others by providing appropriate feedback.

A continuation of the Part 1 course in which you learn to recognize, overcome concerns, and practice counseling skills.

The Customer Relations Certificate is designed for a broad range of participants, including individuals who seek entry into the customer service field or are seeking a career change. The certificate provides a well-rounded foundation in customer relations, professionalism, time management, and business communication.

Participants will have the opportunity to analyze the expectations they have of their employees and the effect on performance and practice setting specific, realistic, and measurable performance standards.

Students will cover topics like characteristics of entrepreneurs, understanding risk management and analysis for entrepreneurs, reaching target markest, legal strategy/compliance, and business plans, etc.

A fundamental and advanced introduction to eMarketing: improve email promotions, analyze website traffic, do search engine optimization and online advertising. Relevant for businesses, non-profits, and government agencies. No eMarketing experience necessary. Expert instructors will provide updated information.

Participants will uncover the skills needed to delegate effectively. This includes determining what should be delegated, how to delegate to get results, who to delegate to, and how to follow-up.

A step-by-step approach to attract and keep customers with a realistic budget. With an emphasis on customer-driven marketing decisions, build a strong brand, analyze tactics, and impliement a marketing plan. Whether you are starting a business or growing an existing one, you will take away practical marketing tips and tools.

This program will provide CNA Quickjob scholarship recipients an opportunity to get job readiness skills, such as Interviewing, Resumes, Customer Service, and Electronic Health Records. There will be some components of Employer Engagement during this week as well. The hope is that more folks will be trained and introduced into healthcare and better prepared for the in-demand occupations the industry is struggling to fill.

Gain the knowledge to implement the Entrepreneurial Operating System (EOS), a proven system of tools and processes designed to organize all of an organization's human energy. It's the way that the people in an organization meet, solve problems, plan, prioritize, follow processes, communicate, measure, structure, clarify roles, lead, and manage. This course is intended for students who are on the leadership team of their business/organization. Students will follow the EOS system annual planning day to reflect back on the previous year and prepare for the upcoming year.