Certificate of Business in Medical Office Administration

Overview

A certificate in medical office administration will jump-start your career at a hospital, outpatient clinic, or group practice. Students will learn essential skills for the healthcare office environment. The focus of the program is solely on clerical/administrative functions and does not include clinical training. Graduates will be equipped to manage tasks such as scheduling, billing, and patient records, making them indispensable to healthcare teams.

Upon completing the Medical Office Administration certificate, students will be able to demonstrate:

The ability to interpret and apply various insurance policies, procedures, and regulations using electronic health record systems to ensure accurate billing and coding, scheduling, and record maintenance.
The ability to communicate effectively by working collaboratively with healthcare providers, insurance companies, and patients using written, verbal, nonverbal, and interpersonal communication skills.

Program Type

Academic Certificate

How to Enroll

To pursue this degree, you must apply to MTC using our online application.

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Questions?

Print Plan

Sample Program Plan and Costs

Students must earn a grade of “C” or better in all of the courses offered within the Business Department for the grade to be counted toward graduation. Specifically, these include courses with the following prefixes: ACC, AOT, ARV, BAF, BUS, CPT, MGT, and MKT.

Class Delivery Methods

View current courses offered via our online course directory.

On-Campus	Traditional. Classes meet on campus.
Virtual	100% online. Meets with a live instructor and classmates on specific days, at specific times. Uses web conferencing software, like Zoom.
Hybrid	Some classes on campus. Some classes online or virtual.
Online	100% online. Due dates for projects and assignments. Self-paced work on your time.

Full Time Schedule
Part Time Schedule

Full Time Schedule

Semester	Course ID	Course Title	Classroom	Online	Hybrid	Virtual	Credits
Semester 1 (12 Credit Hours)	AOT-110	Document Formatting Document Formatting ID: AOT-110 Credit Hours: 3 This course emphasizes speed, accuracy, and developing document formatting skills using keyboarding competencies.			•		3
	AHS-102	Medical Terminology Medical Terminology ID: AHS-102 Credit Hours: 3 This course covers medical terms, including roots, prefixes, and suffixes, with emphasis on spelling, definition, and pronunciation.	•	•			3
	CPT-170	Microcomputer Applications Microcomputer Applications ID: CPT-170 Credit Hours: 3 This course introduces microcomputer applications software, including word processing, data bases, spreadsheets, graphs, and their integration.		•	•		3
	AOT-196	Office Confidentiality and Security Office Confidentiality and Security ID: AOT-196 Credit Hours: 3 This course is the study of legal issues encountered in the office environment to include accessibility, interviewing, HIPPA and other rules as they apply to specific types of offices. Office security issues and basic response to crisis are also reviewed.		•			3
Semester 2 (13 Credit Hours)	ACC-111	Accounting Concepts Accounting Concepts ID: ACC-111 Credit Hours: 3 This course is a study of the principles of the basic accounting functions--collecting, recording, analyzing, and reporting information.	•	•	•	•	3
	AOT-134	Office Communications Office Communications ID: AOT-134 Credit Hours: 3 This course is a study of grammar, punctuation, and written communication skills for the office environment.			•	•	3
	AOT-220	Medical Office Administrative Procedures Medical Office Administrative Procedures ID: AOT-220 Credit Hours: 4 This course provides a study of insurance processing, medical insurance coding, electronic health records, computer applications and the use of other business machines for the medical receptionist and other front-office medical personnel.					4
	AOT-252	Medical Systems and Procedures Medical Systems and Procedures ID: AOT-252 Credit Hours: 3 This course emphasizes development of proficiency in integrating skills commonly performed in medical offices.		•			3
Semester 3 (4 Credit Hours)	AOT-271	SCWE in Administrative Office Technolog SCWE in Administrative Office Technolog ID: AOT-271 Credit Hours: 4 This course integrates office skills within an approved work site related to administrative office technology.		•			4
				Total Credit Hours		29
				Estimated Cost Financial Aid		$5,800.00 Not including fees and equipment

Part Time Schedule

Semester	Course ID	Course Title	Classroom	Online	Hybrid	Virtual	Credits
Semester 1 (6 Credit Hours)	AOT-110	Document Formatting Document Formatting ID: AOT-110 Credit Hours: 3 This course emphasizes speed, accuracy, and developing document formatting skills using keyboarding competencies.			•		3
Semester 1 (6 Credit Hours)	AHS-102	Medical Terminology Medical Terminology ID: AHS-102 Credit Hours: 3 This course covers medical terms, including roots, prefixes, and suffixes, with emphasis on spelling, definition, and pronunciation.	•	•			3
Semester 2 (6 Credit Hours)	CPT-170	Microcomputer Applications Microcomputer Applications ID: CPT-170 Credit Hours: 3 This course introduces microcomputer applications software, including word processing, data bases, spreadsheets, graphs, and their integration.		•	•		3
Semester 2 (6 Credit Hours)	AOT-196	Office Confidentiality and Security Office Confidentiality and Security ID: AOT-196 Credit Hours: 3 This course is the study of legal issues encountered in the office environment to include accessibility, interviewing, HIPPA and other rules as they apply to specific types of offices. Office security issues and basic response to crisis are also reviewed.		•			3
Semester 3 (6 Credit Hours)	ACC-111	Accounting Concepts Accounting Concepts ID: ACC-111 Credit Hours: 3 This course is a study of the principles of the basic accounting functions--collecting, recording, analyzing, and reporting information.	•	•	•	•	3
Semester 3 (6 Credit Hours)	AOT-134	Office Communications Office Communications ID: AOT-134 Credit Hours: 3 This course is a study of grammar, punctuation, and written communication skills for the office environment.			•	•	3
Semester 4 (7 Credit Hours)	AOT-220	Medical Office Administrative Procedures Medical Office Administrative Procedures ID: AOT-220 Credit Hours: 4 This course provides a study of insurance processing, medical insurance coding, electronic health records, computer applications and the use of other business machines for the medical receptionist and other front-office medical personnel.					4
Semester 4 (7 Credit Hours)	AOT-252	Medical Systems and Procedures Medical Systems and Procedures ID: AOT-252 Credit Hours: 3 This course emphasizes development of proficiency in integrating skills commonly performed in medical offices.		•			3
Semester 5 (4 Credit Hours)	AOT-271	SCWE in Administrative Office Technolog SCWE in Administrative Office Technolog ID: AOT-271 Credit Hours: 4 This course integrates office skills within an approved work site related to administrative office technology.		•			4
				Total Credit Hours		29
				Estimated Cost Financial Aid		$5,800.00 Not including fees and equipment

Careers

Medical Receptionist

There is a need for medical receptionists in many healthcare practices. Candidates should have experience with patient check-in/check-out, collecting co-payments, scheduling appointments, and verifying insurance.

Projected Job Growth

+7.6%

Average Annual Salary

$36,050

According to EMSI data as of 2022

Where Can I Work?

Private Practices
Physical Therapy Clinics
Private Dental Practices
Veterinary Hospital

Careers

Patient Access Specialist

This person is responsible for obtaining quality demographic and financial information for customers entering the practice. This person is also responsible for maintaining point-of-service collections and performs quality assurance to ensure prompt payment of patient bills.

The Patient Service Representative (PSR) is the initial contact for all patients and visitors. They must be detailed oriented with good interpersonal skills and have the ability to provide quality customer service. PSRs are responsible for greeting patients and visitors in a professional manner, answering phones, returning calls promptly using excellent customer service skills, scheduling and rescheduling appointments, assisting/directing patients with questions and inquiries, collecting accurate demographic information, entering medical records data and insurance verifications, understanding and being able to explain payment options for patients who are uninsured, and understanding policies and procedures for appropriately checking patients in and out of the medical records system.

Projected Job Growth

+7.6%

Average Annual Salary

$36,050

According to EMSI data as of 2022

Where Can I Work?

Hospitals
Medical Clinics
Private Practices

What’s next after I complete this program?

Go straight to the workforce

The majority of MTC graduates go directly into the workforce. This program is preparation for direct entry into the job market.

Continue at MTC with another credential

Many students go on to pursue an Associate Degree in Business Administration while others go into the Medical Assisting program here at MTC.

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Academic programs count as academic credit for a certificate, diploma or degree and may transfer toward future academic endeavors at four-year colleges and universities.
Training programs can be completed in a matter of weeks or months, are focused on career training, and provide credentials and certificates needed in the specific fields of study. Coursework does not transfer.
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