Office Support Specialist
Overview
The Office Support Specialist (OSS) Certificate program offers students training in the latest technological advances in order to keep skills current, as well as provide those traditional job skills needed for reentry into the office job markets.
The Office Support Specialist Certificate includes courses in the use of microcomputer and in-depth training on popular software packages such as Microsoft Word, Access, Excel, and PowerPoint. It also includes courses in keyboarding, transcription, and written communication.
Basic keyboarding is a skill necessary for successful course completion in the Office Support Specialist Certificate program; therefore, AOT 105 is a prerequisite course for most AOT courses. Students are required to take AOT 105 or score 25 net words per minute on the keyboarding placement test.
Program Type
Academic CertificateHow to Enroll
To pursue this degree, you must apply to MTC using our online application.
Questions?
Sample Program Plan and Costs
Students must earn a grade of "C" or better in all of the courses offered within the Business/Public Service and Information Systems Technology Departments for the grade to be counted toward graduation. Specifically, theses included courses with the following prefixes: ACC, AOT, BAF, BUS, CPT, EGR, HUS, IST, LEG, MGT, and MKT.
Students must meet all exit program competencies for graduation from this program.
Class Delivery Methods
View current courses offered via our online course directory.
| On-Campus | Traditional. Classes meet on campus. |
|---|---|
| Virtual | 100% online. Meets with a live instructor and classmates on specific days, at specific times. Uses web conferencing software, like Zoom. |
| Hybrid | Some classes on campus. Some classes online or virtual. |
| Online | 100% online. Due dates for projects and assignments. Self-paced work on your time. |
Full Time Schedule
| Semester | Course ID | Course Title | Classroom | Online | Hybrid | Virtual | Credits |
|---|---|---|---|---|---|---|---|
| Semester 1 (12 Credit Hours) |
CPT-170 |
Microcomputer Applications Microcomputer Applications ID: CPT-170 Credit Hours: 3 This course introduces microcomputer applications software, including word processing, data bases, spreadsheets, graphs, and their integration. |
• | • | • | 3 | |
| AOT-110 |
Document Formatting Document Formatting ID: AOT-110 Credit Hours: 3 This course emphasizes speed, accuracy, and developing document formatting skills using keyboarding competencies. |
• | 3 | ||||
| AOT-161 |
Records Management Records Management ID: AOT-161 Credit Hours: 3 This course emphasizes records management functions and various types of storage methods, technology, and procedures. |
• | 3 | ||||
| CPT-179 |
Microcomputer Word Processing Microcomputer Word Processing ID: CPT-179 Credit Hours: 3 This course introduces microcomputer word processing. Topics include creating, editing, formatting, and printing documents. |
• | 3 | ||||
| Semester 2 (12 Credit Hours) |
AOT-134 |
Office Communications Office Communications ID: AOT-134 Credit Hours: 3 This course is a study of grammar, punctuation, and written communication skills for the office environment. |
• | 3 | |||
| AOT-143 |
Office Systems and Procedures Office Systems and Procedures ID: AOT-143 Credit Hours: 3 This course emphasizes procedures and applications used in the office environment. |
• | 3 | ||||
| CPT-172 |
Computer Database Computer Database ID: CPT-172 Credit Hours: 3 This course introduces computer database concepts, including generating reports from database, creating, maintaining, and modifying databases. |
• | 3 | ||||
| CPT-174 |
Computer Spreadsheets Computer Spreadsheets ID: CPT-174 Credit Hours: 3 This course introduces the use of spreadsheet software on the microcomputer. Topics include creating, editing, using formulas, using functions, and producing graphs. |
• | 3 | ||||
| Semester 3 (6 Credit Hours) |
CPT-279 |
Advanced Microcomputer Word Processing Advanced Microcomputer Word Processing ID: CPT-279 Credit Hours: 3 This course emphasizes complex applications of word processing software for the microcomputer using advanced concepts. |
• | 3 | |||
| AOT-234 |
Administrative Office Communications Administrative Office Communications ID: AOT-234 Credit Hours: 3 This course emphasizes communication skills necessary in the business environment. It includes composing business correspondence, developing and giving oral presentations, practicing recording and translating information using the latest technology, and developing effective communication skills. |
• | 3 | ||||
| Total Credit Hours | 30 | ||||||
| Estimated Cost Financial Aid |
$6,000.00 Not including fees and equipment |
||||||
Part Time Schedule
| Semester | Course ID | Course Title | Classroom | Online | Hybrid | Virtual | Credits |
|---|---|---|---|---|---|---|---|
| Semester 1 (6 Credit Hours) |
CPT-170 |
Microcomputer Applications Microcomputer Applications ID: CPT-170 Credit Hours: 3 This course introduces microcomputer applications software, including word processing, data bases, spreadsheets, graphs, and their integration. |
• | • | • | 3 | |
| AOT-110 |
Document Formatting Document Formatting ID: AOT-110 Credit Hours: 3 This course emphasizes speed, accuracy, and developing document formatting skills using keyboarding competencies. |
• | 3 | ||||
| Semester 2 (6 Credit Hours) |
AOT-161 |
Records Management Records Management ID: AOT-161 Credit Hours: 3 This course emphasizes records management functions and various types of storage methods, technology, and procedures. |
• | 3 | |||
| CPT-179 |
Microcomputer Word Processing Microcomputer Word Processing ID: CPT-179 Credit Hours: 3 This course introduces microcomputer word processing. Topics include creating, editing, formatting, and printing documents. |
• | 3 | ||||
| Semester 3 (6 Credit Hours) |
AOT-134 |
Office Communications Office Communications ID: AOT-134 Credit Hours: 3 This course is a study of grammar, punctuation, and written communication skills for the office environment. |
• | 3 | |||
| AOT-143 |
Office Systems and Procedures Office Systems and Procedures ID: AOT-143 Credit Hours: 3 This course emphasizes procedures and applications used in the office environment. |
• | 3 | ||||
| Semester 4 (6 Credit Hours) |
CPT-172 |
Computer Database Computer Database ID: CPT-172 Credit Hours: 3 This course introduces computer database concepts, including generating reports from database, creating, maintaining, and modifying databases. |
• | 3 | |||
| CPT-174 |
Computer Spreadsheets Computer Spreadsheets ID: CPT-174 Credit Hours: 3 This course introduces the use of spreadsheet software on the microcomputer. Topics include creating, editing, using formulas, using functions, and producing graphs. |
• | 3 | ||||
| Semester 5 (6 Credit Hours) |
CPT-279 |
Advanced Microcomputer Word Processing Advanced Microcomputer Word Processing ID: CPT-279 Credit Hours: 3 This course emphasizes complex applications of word processing software for the microcomputer using advanced concepts. |
• | 3 | |||
| AOT-234 |
Administrative Office Communications Administrative Office Communications ID: AOT-234 Credit Hours: 3 This course emphasizes communication skills necessary in the business environment. It includes composing business correspondence, developing and giving oral presentations, practicing recording and translating information using the latest technology, and developing effective communication skills. |
• | 3 | ||||
| Total Credit Hours | 30 | ||||||
| Estimated Cost Financial Aid |
$6,000.00 Not including fees and equipment |
||||||
What’s next after I complete this program?
Further Your Education
The Office Support Specialist certificate graduates can use credits obtained in this program to further their education in the Administrative Office Technology degree program.
Start Your Career
After earning your Office Support Specialist certificate, be ready to enter the workforce equipped with the necessary skills to excel in this administrative office support field. Advance in your career path with your Office Support Specialist certificate proudly displayed.